:root{
  --bg:#F5F3FB;
  --panel:#FFFFFF;
  --panel-alt:#F1EEFA;
  --line:#E4E1F2;

  --sidebar-bg:#1E1938;
  --sidebar-line:rgba(255,255,255,0.08);
  --sidebar-text:#C9C4E0;
  --sidebar-text-dim:#8983AC;

  --purple:#5B3DF5;
  --purple-bright:#7C5CFF;
  --purple-soft:#EFEBFE;

  --text:#211C3A;
  --muted:#6B6690;
  --muted-dim:#9C97BA;

  --green:#1E9E6F;   --green-bg:#E4F7EE;
  --amber:#B9790C;   --amber-bg:#FDF1DC;
  --orange:#C15A1F;  --orange-bg:#FCE8DC;
  --red:#C23B28;     --red-bg:#FBE2DE;

  --radius:12px;
}

*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{
  margin:0;
  background:var(--bg);
  color:var(--text);
  font-family:'Inter',sans-serif;
  -webkit-font-smoothing:antialiased;
  line-height:1.5;
}
h1,h2,h3{font-family:'Space Grotesk',sans-serif;font-weight:600;margin:0;letter-spacing:-0.01em}
.mono{font-family:'JetBrains Mono',monospace;letter-spacing:0.02em}
a{color:inherit}
button{font-family:inherit}

/* ===== status dot (assinatura visual) ===== */
.status-dot{
  width:9px;height:9px;border-radius:50%;
  display:inline-block;flex:none;
}
.status-dot.ok{background:var(--green);box-shadow:0 0 0 4px rgba(30,158,111,0.16)}
.status-dot.atencao{background:var(--amber);box-shadow:0 0 0 4px rgba(185,121,12,0.16)}
.status-dot.critico{background:var(--orange);box-shadow:0 0 0 4px rgba(193,90,31,0.16)}
.status-dot.acao_necessaria{background:var(--red);box-shadow:0 0 0 4px rgba(194,59,40,0.16)}
.status-dot.pulse{animation:pulse 2.2s ease-in-out infinite}
@keyframes pulse{
  0%,100%{opacity:1}
  50%{opacity:.45}
}

/* ===== login ===== */
.login-screen{
  min-height:100vh;
  display:flex;align-items:center;justify-content:center;
  padding:24px;
  background:
    radial-gradient(600px 300px at 15% 10%, var(--purple-soft), transparent),
    var(--bg);
}
.login-card{
  width:100%;max-width:380px;
  background:var(--panel);
  border:1px solid var(--line);
  border-radius:16px;
  padding:36px 32px;
  box-shadow:0 12px 32px rgba(33,28,58,0.06);
}
.login-brand{
  display:flex;align-items:center;gap:10px;
  font-family:'Space Grotesk',sans-serif;font-weight:600;font-size:15px;
  margin-bottom:28px;
  color:var(--text);
}
.login-brand .dot{width:9px;height:9px;border-radius:50%;background:var(--purple);box-shadow:0 0 0 4px rgba(91,61,245,0.16)}
.login-card h1{font-size:22px;margin-bottom:6px}
.login-card p.sub{color:var(--muted);font-size:13px;margin:0 0 24px}
.field{margin-bottom:16px}
.field label{display:block;font-size:12px;color:var(--muted);margin-bottom:6px}
.field input,.field select{
  width:100%;padding:11px 12px;
  background:var(--panel-alt);
  border:1px solid var(--line);
  border-radius:8px;
  color:var(--text);font-size:14px;
  outline:none;
}
.field input:focus,.field select:focus{border-color:var(--purple-bright)}
.login-error{
  background:var(--red-bg);color:var(--red);
  border:1px solid rgba(194,59,40,0.25);
  border-radius:8px;padding:10px 12px;font-size:13px;margin-bottom:16px;
}
.btn-primary{
  width:100%;padding:12px;
  background:var(--purple);color:#fff;border:0;border-radius:8px;
  font-weight:600;font-size:14px;cursor:pointer;
  transition:background .15s;
}
.btn-primary:hover{background:#4C31E0}
.btn-primary:disabled{opacity:.6;cursor:default}

/* ===== app shell ===== */
.app-shell{display:none;min-height:100vh;grid-template-columns:240px 1fr}
.app-shell.active{display:grid}

.sidebar{
  background:var(--sidebar-bg);
  border-right:1px solid var(--sidebar-line);
  padding:24px 16px;
  display:flex;flex-direction:column;
}
.sidebar .brand{
  display:flex;align-items:center;gap:10px;
  font-family:'Space Grotesk',sans-serif;font-weight:600;font-size:15px;
  padding:0 8px 24px;
  color:#fff;
}
.sidebar .brand .dot{width:9px;height:9px;border-radius:50%;background:var(--purple-bright);box-shadow:0 0 0 4px rgba(124,92,255,0.25)}
.nav-link{
  display:flex;align-items:center;gap:10px;
  padding:10px 12px;border-radius:8px;
  color:var(--sidebar-text);text-decoration:none;font-size:13px;font-weight:500;
  margin-bottom:2px;cursor:pointer;
}
.nav-link:hover{background:rgba(255,255,255,0.06);color:#fff}
.nav-link.active{background:var(--purple);color:#fff}
.nav-ico{width:6px;height:6px;border-radius:2px;background:currentColor;opacity:.55;flex:none}
.nav-link.active .nav-ico{opacity:1}
.account-badge{display:flex;align-items:center;gap:8px;padding:9px 10px;margin-bottom:8px;border:1px solid var(--sidebar-line);border-radius:8px;color:var(--sidebar-text);font-size:11px;min-width:0}.account-badge span:last-child{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.account-dot{width:7px;height:7px;border-radius:50%;background:var(--green);flex:none}.btn-logout{width:100%;}

.sidebar-footer{margin-top:auto;padding-top:16px;border-top:1px solid var(--sidebar-line)}
.btn-logout{
  width:100%;padding:10px;background:transparent;
  border:1px solid var(--sidebar-line);border-radius:8px;
  color:var(--sidebar-text-dim);font-size:13px;cursor:pointer;
}
.btn-logout:hover{color:#fff;border-color:var(--sidebar-text-dim)}

.content{padding:32px 40px;overflow-y:auto}
.view{display:none}
.view.active{display:block}
.view-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:24px}
.view-head h2{font-size:22px}
.view-head p{color:var(--muted);font-size:13px;margin:4px 0 0}

/* ===== cards / grid ===== */
.stat-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:28px}
.stat-card{
  background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);
  padding:18px 20px;box-sizing:border-box;min-width:0;
  box-shadow:0 2px 8px rgba(33,28,58,0.03);
}
.stat-card .label{font-size:11px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted-dim)}
.stat-card .value{font-family:'JetBrains Mono',monospace;font-size:26px;font-weight:600;margin-top:6px;color:var(--text);min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.stat-card .value.mono{font-variant-numeric:tabular-nums}
#dash-manutencao{font-size:19px;letter-spacing:-.02em}
.table-actions{display:flex;flex-wrap:wrap;align-items:center;gap:6px;min-width:150px}
.table-actions .btn{white-space:nowrap}
.table-responsive{width:100%;overflow-x:auto;overflow-y:hidden;-webkit-overflow-scrolling:touch}
.clients-table{min-width:1080px}
.client-table-card{min-width:0;overflow:hidden}
.client-actions{min-width:250px}
@media (max-width:900px){#dash-manutencao{font-size:17px}.table-actions{min-width:0}}

.panel-card{
  background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);
  padding:20px;margin-bottom:20px;
  box-shadow:0 2px 8px rgba(33,28,58,0.03);
}
.panel-card h3{font-size:14px;margin-bottom:14px;color:var(--text)}

/* ===== lista de CRMs / linhas ===== */
.crm-row{
  display:flex;align-items:center;gap:14px;
  padding:14px 12px;border-radius:8px;
  border-bottom:1px solid var(--line);
}
.crm-row:last-child{border-bottom:0}
.crm-row:hover{background:var(--panel-alt)}
.crm-row .name{font-weight:600;font-size:13.5px;color:var(--text)}
.crm-row .meta{font-size:12px;color:var(--muted)}
.crm-row .storage-bar{
  width:120px;height:6px;border-radius:4px;background:var(--panel-alt);
  overflow:hidden;flex:none;border:1px solid var(--line);
}
.crm-row .storage-bar .fill{height:100%;border-radius:4px}
.crm-row .storage-pct{font-family:'JetBrains Mono',monospace;font-size:12px;color:var(--muted);width:42px;text-align:right}
.crm-row .spacer{flex:1}

/* ===== tabela genérica ===== */
table{width:100%;border-collapse:collapse}
th{
  text-align:left;font-size:11px;text-transform:uppercase;letter-spacing:.05em;
  color:var(--muted-dim);padding:0 12px 10px;font-weight:600;
}
td{padding:12px;font-size:13.5px;border-top:1px solid var(--line);color:var(--text)}
tr:hover td{background:var(--panel-alt)}

/* ===== botões ===== */
.btn{
  padding:8px 14px;border-radius:8px;font-size:13px;font-weight:600;cursor:pointer;
  border:1px solid var(--line);background:var(--panel);color:var(--text);
}
.btn:hover{border-color:var(--muted-dim)}
.btn.primary{background:var(--purple);border-color:var(--purple);color:#fff}
.btn.primary:hover{background:#4C31E0}
.btn.danger{color:var(--red);border-color:rgba(194,59,40,0.3)}
.btn.danger:hover{background:var(--red-bg)}
.btn.small{padding:5px 10px;font-size:12px}

/* ===== badges de status ===== */
.badge{
  display:inline-flex;align-items:center;gap:6px;
  padding:4px 10px;border-radius:100px;font-size:11.5px;font-weight:600;
}
.badge.ativo{background:var(--green-bg);color:var(--green)}
.badge.inativo,.badge.suspenso{background:var(--panel-alt);color:var(--muted)}
.badge.em_implantacao{background:var(--amber-bg);color:var(--amber)}

/* ===== badges de SLA (chamados) ===== */
.badge.sla-ok{background:var(--green-bg);color:var(--green)}
.badge.sla-atencao{background:var(--amber-bg);color:var(--amber)}
.badge.sla-expirado{background:var(--red-bg);color:var(--red)}
.badge.sla-sem_prazo,.badge.sla-encerrado{background:var(--panel-alt);color:var(--muted)}

/* ===== modal (dialog nativo) ===== */
dialog{
  border:1px solid var(--line);border-radius:16px;
  background:var(--panel);color:var(--text);
  padding:0;width:100%;max-width:480px;
  box-shadow:0 20px 48px rgba(33,28,58,0.18);
}
dialog::backdrop{background:rgba(33,28,58,0.35)}
.modal-head{padding:20px 24px;border-bottom:1px solid var(--line)}
.modal-head h3{font-size:16px;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.modal-head #chamado-modal-sla{flex:none}
.modal-body{padding:20px 24px;max-height:60vh;overflow-y:auto}
.modal-foot{padding:16px 24px;border-top:1px solid var(--line);display:flex;justify-content:flex-end;gap:10px}

.snippet-box{
  background:var(--panel-alt);border:1px solid var(--line);border-radius:8px;
  padding:14px;font-family:'JetBrains Mono',monospace;font-size:12px;
  white-space:pre-wrap;word-break:break-all;color:var(--muted);
  max-height:180px;overflow-y:auto;margin-top:8px;
}
.checklist{list-style:none;padding:0;margin:14px 0 0;font-size:13px;color:var(--muted)}
.checklist li{padding:6px 0;border-top:1px solid var(--line)}
.checklist li:first-child{border-top:0}

.empty{color:var(--muted-dim);font-size:13px;padding:24px 0;text-align:center}
.toast-region{position:fixed;bottom:20px;right:20px;z-index:200;display:flex;flex-direction:column;gap:8px}
.toast{
  background:var(--panel);border:1px solid var(--line);border-radius:8px;
  padding:12px 16px;font-size:13px;box-shadow:0 8px 24px rgba(33,28,58,0.12);color:var(--text);
}
.toast.error{border-color:rgba(194,59,40,0.3);color:var(--red)}
.toast.success{border-color:rgba(30,158,111,0.3);color:var(--green)}

@media(max-width:900px){
  .app-shell.active{grid-template-columns:1fr}
  .sidebar{display:none}
  .stat-grid{grid-template-columns:repeat(2,1fr)}
}


/* ===== Cliente 360 ===== */
.detail-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin-bottom:12px}
.detail-card{border:1px solid var(--line);background:var(--panel-alt);border-radius:10px;padding:12px}
.detail-card h4{font-size:11px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);margin:0 0 6px}
.detail-card p{margin:0;font-size:13px;line-height:1.5}
@media(max-width:700px){.detail-grid{grid-template-columns:1fr}.modal-body{padding:16px}.modal-foot{padding:12px 16px}}

/* Fase 3 — contratos e financeiro */
.toolbar{display:flex;gap:10px;flex-wrap:wrap;margin:0 0 14px}
.toolbar select{min-width:180px}
@media(max-width:700px){
  .toolbar{display:grid;grid-template-columns:1fr}
  .toolbar select{width:100%;min-width:0}
}

.client-products-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin-top:8px}
.client-product-opt{display:flex;align-items:center;gap:9px;border:1px solid var(--line);background:var(--panel-alt);border-radius:9px;padding:10px 11px;cursor:pointer;font-size:13px;font-weight:600;color:var(--text);transition:.15s}
.client-product-opt:hover{border-color:var(--purple-bright)}
.client-product-opt input{accent-color:var(--purple);width:16px;height:16px}
.client-product-opt:has(input:checked){border-color:var(--purple);background:var(--purple-soft)}
@media(max-width:640px){.client-products-grid{grid-template-columns:1fr}}

.clickable-card{cursor:pointer;text-align:left;width:100%;transition:transform .15s ease,box-shadow .15s ease}.clickable-card:hover{transform:translateY(-1px);box-shadow:0 8px 20px rgba(33,28,58,.08)}

/* Fase 9 — seleção comercial no cadastro e ações de chamados */
.client-product-card{border:1px solid var(--line);border-radius:10px;padding:10px;margin-bottom:8px;background:var(--panel-alt)}
.client-product-commercial{margin-top:8px;padding:8px;border-top:1px solid var(--line)}
.chamado-produto-item{border-radius:8px;transition:background .15s}
.chamado-produto-item:hover{background:var(--panel-alt)}